.png?width=75&height=69&name=Untitled%20design%20(13).png "EVunited")
INTRODUCTION TO
EV CARE
EVunited is committed to helping you have the very best Customer Experience, whether you have invested in electric vehicle charging or solar. Gain peace of mind and achieve operational excellence with EVunited's EV CARE maintenance & support plans, which includes ongoing support, preventive maintenance and monitoring of your EV charging stations.
Comprehensive Coverage
- Issue Resolution
- Onsite and Remote Support
- Parts Replacement (Warranty)
- Station Monitoring
- Choose from two coverage options: Monday - Friday, 8 a.m. to 8 p.m., or 7 days a week
- Preventive Maintenance
On-Demand Services
- Inspect, Assess and Remediate
- Parts Replacement
- Preventive Maintenance
- Network Commissioning and Migration
- Replace / Upgrade
Warranty / Support
-
Parts and Extended Warranty plans for leading EV charger brands
-
Parts Replacement for out of warranty stations
-
Custom Support Plans
Turnkey Services
-
Project Management
-
Site Design & Planning
-
Installation Services
-
Site Make-Ready Electrical Infrastructure Services / Build out
Choose from one of the following EV CARE options, based on your preferred uptime commitment.
Enhanced Care
95% Uptime
- Parts + Onsite labor coverage
- Annual preventative maintenance
- Proactive monitoring
Ultimate Care
97% Uptime
- Parts + Onsite labor coverage
- Semi-annual preventative maintenance
- Proactive Monitoring
Enhance the EV Driver Experience and extend the lifespan of your EV charging stations with preventative maintenance and service support – beyond the manufacturer warranty. Optionally, consider adding video surveillance to your site to provide for site safety and to monitor your site 24/7.
Standard Hours
Monday - Friday 8am-8pm ET, excluding holidays
On Demand Maintenance
Contact EVunited for your charger maintenance needs, any time. Email: EVcare@evunited.com
Contact Us
Please fill out the form below to submit a support issue or to learn more about EV Care.